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AI is Not Enough: Why the Future of CX is AI/Human Hybrid

AI solves problems, but humans build trust. Discover how an AI/human hybrid approach creates faster, smarter, and more human-centered customer experiences.

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Shiny New Plugins: Nostalgia, Feedback, and Competition

This round of new, free WordPress plugins gave me some nostalgia! Softaculous!? Also see my summary of the design updates to the forums and plugin directory.

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Can you really build a WordPress plugin with AI? An icon with the letters AI in the middle with computer wires coming out of it. Profile image of Matt Cromwell in the bottom right.

Can you Really build a WordPress Plugin with AI?

A walkthrough of my experiment building a WordPress plugin completely with AI. It’s made me a believer.

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Glamming Simple Giveaways

Focusing on Discoverability and Adoption, I go step by step to GLAM the readme of Simple Giveaways.

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How I Optimize Plugin README’s for Better Search Results

These are the steps and tactics I do for every free plugin I optimize on the WordPress Plugin Directory.

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Shiny New Plugins: #DoingItWrong, Slow Traction, and a Pay-what-you-want monetization strategy!?

In this round-up, I get reflective about the freemium model and how we generate reviews, and highlight some bad trends in some new plugins.

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Shiny New Plugins: Tables, and Video, and Flies, Oh My!

What’s a shiny new plugin without a sense of whimsy? Whether its AI or just a fly on your page, you’ll want to see these shiny new plugins.

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Reintroducing Shiny New ̶T̶o̶y̶s̶ Plugins

“Shiny New Plugins” is a blog series where I cover some of the newest plugins on the WordPress Plugin Directory.

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Revisiting Plugin Activation Behavior

Being smart about the experience your users get directly after plugin activation is important and vital to your product getting good adoption. Here’s some methods and thoughts and tools for you.

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The Significance of WordPress Plugin Download Counts and How to Automate Getting Them

What’s the value of daily downloads for WordPress plugins and themes? And how can you automate getting them? Here’s my take.

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